Privacy Policy

1. Introduction

Welcome to Garle UV. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (garleuv.com) and tell you about your privacy rights and how the law protects you.

This policy applies to information collected through our website, including inquiries for our UV power supplies, ballast water management systems, and OEM/ODM services.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: Includes first name, last name, username or similar identifier, and title.
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers provided via our contact forms or direct inquiries.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Includes information about how you use our website, products, and services.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To Process Inquiries: To respond to your requests for quotes, product information regarding our electronic ballasts, UV drivers, and power cabinets.
• Order Fulfillment: To process and deliver your orders, manage payments, fees, and charges.
• Customer Service: To provide technical support and handle warranty claims or returns.
• Improvement: To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

5. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.